Privacy Policy

1. Introduction

Cheekbone Gifts ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, make a purchase, or interact with our services.

This policy applies to all information collected through our website, mobile applications, email communications, and other digital services. By using our services, you consent to the collection and use of your information as described in this policy.

We are committed to transparency and will clearly explain what information we collect, why we collect it, and how you can control your information. If you have any questions about this policy, please contact us using the information provided at the end of this document.

2. Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password, account preferences
• Purchase Information: Billing address, shipping address, payment method details
• Communication Information: Messages, inquiries, and feedback you send to us
• Profile Information: Preferences, interests, and other information you choose to share

Information Collected Automatically

When you visit our website or use our services, we automatically collect certain information:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Information: Pages visited, time spent on pages, click paths, search terms
• Location Information: General geographic location based on IP address
• Technical Information: Screen resolution, language preferences, time zone

Information from Third Parties

We may receive information about you from third parties, including:

• Social media platforms when you interact with our content
• Marketing partners and advertising networks
• Payment processors and financial institutions
• Publicly available sources and data aggregators

3. How We Use Your Information

We use your personal information for various legitimate business purposes:

Service Provision

• Processing and fulfilling orders
• Providing customer support and assistance
• Managing your account and preferences
• Facilitating warranty and repair services
• Sending transactional communications

Business Operations

• Improving our products and services
• Analyzing website usage and performance
• Conducting market research and analytics
• Preventing fraud and ensuring security
• Complying with legal obligations

Marketing and Communications

• Sending promotional emails and newsletters (with your consent)
• Personalizing your experience and content
• Showing relevant advertisements
• Inviting you to participate in surveys or events

We will only use your information for purposes that are compatible with the reasons we collected it, or for purposes you have consented to.

4. Information Sharing

We may share your personal information in the following circumstances:

Service Providers

We share information with trusted third-party service providers who help us operate our business, including:

• Payment processors and financial institutions
• Shipping and logistics companies
• Marketing and advertising partners
• Technology and infrastructure providers
• Customer service and support providers

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

Legal Requirements

We may disclose your information when required by law or to protect our rights, including:

• Responding to legal process or government requests
• Enforcing our terms of service or other agreements
• Protecting the safety and security of our users
• Preventing fraud or illegal activities

Consent

We may share your information with other parties when you have given us explicit consent to do so.

We do not sell, rent, or trade your personal information to third parties for their commercial purposes without your explicit consent.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and provide personalized services.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

Managing Cookies

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our website. For more information about our cookie practices, please see our Cookie Policy.

Other Tracking Technologies

We may also use web beacons, pixel tags, and other tracking technologies to collect information about your interactions with our emails and website.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures

• Encryption of sensitive data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication procedures
• Employee training on data protection practices
• Secure data centers and infrastructure

Payment Security

All payment transactions are processed through secure, PCI-compliant payment processors. We do not store complete credit card information on our servers.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our security practices.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention Periods

• Account Information: Retained while your account is active and for a reasonable period afterward
• Transaction Records: Retained for 7 years for tax and legal compliance
• Marketing Communications: Retained until you unsubscribe or opt out
• Website Analytics: Typically retained for 2-3 years

When we no longer need your information, we will securely delete or anonymize it. Some information may be retained in backup systems for a limited additional period.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format
• Request information about how your data is processed

Correction and Updates

• Correct inaccurate or incomplete information
• Update your account and profile information
• Modify your communication preferences

Deletion and Restriction

• Request deletion of your personal information
• Restrict certain processing activities
• Object to processing based on legitimate interests

Consent Withdrawal

Where processing is based on consent, you can withdraw your consent at any time. This will not affect the lawfulness of processing before withdrawal.

Exercising Your Rights

To exercise these rights, please contact us using the information provided in the Contact section. We will respond to your request within the timeframes required by applicable law.

9. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

Parents and guardians can contact us to review, update, or delete their child's information and to refuse further collection or use of their child's information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your information, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses approved by regulatory authorities
• Binding corporate rules and codes of conduct
• Certification schemes and other approved mechanisms

By using our services, you acknowledge and consent to such transfers and processing.

11. Third-Party Services

Our website may contain links to third-party websites, applications, or services. This privacy policy does not apply to these third-party services, and we are not responsible for their privacy practices.

We encourage you to read the privacy policies of any third-party services you use. Some third-party services may have different privacy practices and may collect, use, or share your information differently than we do.

Social Media Integration

Our website may include social media features and widgets. These features may collect your IP address and set cookies to enable proper functionality. Your interactions with these features are governed by the privacy policies of the respective social media companies.

12. Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification (if you have an account)
• Displaying a prominent notice on our website
• Other appropriate communication methods

Your continued use of our services after the effective date of any changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

We are committed to resolving any privacy concerns you may have. We will respond to your inquiry within 30 days of receipt.

Data Protection Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.